GROUP

The companies LEVACO Chemicals, DEFOTEC Process Chemicals and LEVACO Far East are managed under the roof of the LEVACO Chemicals Group.

We are one of the leading producers of dispersants, emulsifiers, wetting agents, defoaming agents, flocculants, fixing agents, superabsorbers and more.

Our Group has experienced teams with in-depth knowledge of the development, production and use of these products for the specific markets.

Our main office and production site are in the Chempark Leverkusen/Germany. With our sales team and worldwide partners, we serve our global customers.

The LEVACO Group is part of Diersch & Schröder GmbH & Co. KG in Bremen. Since its establishment in 1920, they have developed from being a mineral oil trader to become a modern energy and chemicals company.

 

LEVACO Chemicals Group

Watch our Video to learn more about us and our work.

COMPANIES

CERTIFICATES

CONTACT

Headquarters of LEVACO Chemicals Group GmbH

Cuxhavener Straße 42/44
28217 Bremen
Germany

Phone: +49(0)214 86927 180
Fax: +49(0)214 86927 400
Email: info@levaco-group.com

LEVACO Chemicals GmbH

Chempark Leverkusen
Kaiser-Wilhelm-Allee
51368 Leverkusen
Germany

Phone: +49(0)2148 6927 0
Web: www.levaco.com
Email: info@levaco.com

LEVACO Far East Limited

Room 10, 9 Floor, Sterling Centre
No. 11 Cheung Yue Street
Lai Chi Kok, Kowloon
Hong Kong

Phone: +852 2122 9025
Web: www.levaco.hk
Email: info-hongkong@levaco.com

Defotec Entschäumer Vertriebs-GmbH

Breuershofstr. 79 a
47807 Krefeld
Germany

Phone: +49 (0) 2151 893 36 0
Web: www.defotec.com
Email: info@defotec.com

CONTACT FORM

FILES

Policy guidelines on quality, environment and safety

  1. LEVACO Chemicals Group GmbH is a progressive, dynamic and forward-looking company. We have defined goals which are familiar to all our employees. Our performance and improvements are continuously measured and evaluated.
  2. Our employees are the source of value creation and creativity in our company. We encourage their commitment towards constant improvement. We motivate them by extended education and through this strengthen their sense of responsibility for safety, health, environment and quality issues.
  3. We respect social norms and values as reflected in our ethics guidelines. These are the cornerstones of our corporate culture.
  4. We produce Kosher and Halal compliant products.
  5. We act according to the principle of Responsible Care®. Every day, we transfer the goals of responsible action in the areas of environment, safety and health into a reality.
  6. We deliver consistently high quality in our products and services. We regard this as a holistic corporate quality. At the same time, we consider the interests of our employees, customers, suppliers, owners as well as our neighbors and the society.
  7. We aim to be a reliable and competent partner. Our goal is to ensure the greatest level of satisfaction for our business partners.
  8. We are committed to comprehensive environmental protection and the utmost safety.
  9. Through open and respectful dialogue with our customers, employees, suppliers, owners, authorities and the public, we create confidence in our business activities.
  10. We use a process-oriented, integrated management system according to the international standards ISO 9001, ISO 14001 and ISO 50001 for quality, environmental and energy management in order to continually improve our performance.

Code of conduct in business operations

May 2020

"Business is conducted between people." This maxim has guided our actions for generations. It expresses our special appreciation for our business partners and our fair dealings with each other. This business principle is based on reliability, respect and integrity.

LEVACO Chemicals Group GmbH is highly esteemed by its business partners, not for its products or economic success alone, but above all because we are trusted. This trust will form the basis for our success in the future as well; maintaining it is our obligation.

Each LEVACO employee influences the image of LEVACO Chemicals Group GmbH through his or her professional and even private actions. Through ill-considered behavior that is against the rules by a single employee, trust can be dented for the long term and the reputation of the entire Chemicals Group can be damaged.

The preservation of the virtuousness of all LEVACO employees, the anchoring of our canon of values and the protection of the company and its staff is the objective of the code of conduct of LEVACO Chemicals Group GmbH outlined below.

Infringements against applicable law or ethical principles are subject to severe punishments today more than ever and can have far-reaching effects for LEVACO Chemicals Group GmbH:

• Fines, penalties;
• Damage claims;
• Damage to image;
• Discontinuation of business relationships;
• Exclusion from orders;
• Blackmail, and others.

The LEVACO code of conduct aims to ensure that all employees are familiar with and comply with our values, the relevant legal norms, regulations and internal guidelines. Guidelines are thus defined, within which we conduct our business seriously and reliably. Any failure to comply with these guidelines on the part of a contractual partner or a competitor in no event justifies any of our staff deviating from these business principles.

The principles are also guides. In cases of doubt, they are to move one to scrutinize one’s actions and, if appropriate, to acquire additional advice. Better to ask one more time than to take on an incalculable risk recklessly!

It is the responsibility of each LEVACO employee to take the code of conduct to heart. Particular responsibility is placed on the managers: on the one hand as role models, on the other hand as those responsible for the vigorous implementation of the LEVACO code of conduct in their respective companies and as first points of contact for the staff.

Sustained corporate success is not a matter of course. It results not from competitive products or efficient processes alone; rather, it depends to a significant degree on the people who create success. Therefore, this is all the more important: "Business is conducted between people – fairly and respectfully"

Bremen, Mai 20th, 2020
LEVACO Chemicals Group GmbH

Board of Management

Code of conduct

1. Guiding company principles
2. Bribery
3. Granting of advantages
4. Dealings with third parties
5. Acceptance of gifts and invitations
6. Conflicts of interest
7. Protection of company & business secrets, industrial property rights and data
8. Payments to advisers, consultants or other persons
9. Competition law
10. Foreign trade law
11. Environmental law
12. HAS – Halal Assruance System
13. Kosher Certification
14. No discrimination
15. Orderly file management and financial reporting
16. Assistance
17. Implementation


1. Guiding company principles

The following guiding company principles describe the desired ethically correct behavior in all business situations in accordance with applicable law and relevant internal guidelines. All LEVACO employees bear responsibility for compliance with the guiding company principles.

LEVACO undertakes to provide its employees with the necessary information, to train and support them appropriately and thus to enable them to comply with these guidelines.

2. Bribery

Definition: Bribery is a form of corruption and can be committed against decision-makers in authorities or private companies. Bribery is aimed at inducing an illegal (official) action (e.g. the issue of approval to which no right exists).

Position LEVACO: LEVACO rejects all types of bribery! Bribery undermines the reputation and corporate integrity of LEVACO Chemicals GmbH. It constitutes a criminal offense and could lead to damages proceedings against the LEVACO staff or the corresponding company.

Payments of LEVACO to official representatives: Monetary or material assets may not be given – either directly or indirectly via third parties – to persons occupying a public office or with political influence! The same applies to institutions in which it is known that these persons have a strong interest. The only exceptions are situations in harmony with the applicable laws. This prohibition applies to the same extent to the use of private funds or physical resources and to any participation in direct or indirect payments made, for example, but not only, by advisers, consultants, suppliers or other third parties.

3. Granting of advantages

Definition: Acquisition of an advantage, especially from official representatives, through the inducement of a legal (official) action (e.g. acceleration of an approval process). The granting of the advantage must not lead to an advantage for the person granting the advantage that is in conflict with the applicable laws.

Position LEVACO: The granting of an advantage to a person occupying a public office is possible only in a few exceptional cases and within narrow boundaries: the advantage is not prohibited within the framework of the applicable national laws; it is moderate and in line with the usual local conventions; it is recorded correctly and the payment took place in the country in which the services are rendered.

Evaluation of national laws: Some national laws strictly prohibit the issue and acceptance of advantages to or by persons occupying public offices.

On the other hand, in some regions of the world, it is the custom to reciprocate and to reward certain services with a tip. While the payment of bribes is prohibited, such payments may be permitted under the condition that they take place on a modest and moderate scale.

4. Dealings with third parties

Principles: LEVACO Chemicals Group GmbH pursues long-term, partnership-based relationships with its business partners. Therefore, the principles of quality, performance, moderateness and usual competitive prices apply to all business processes of LEVACO Chemicals Group GmbH in which third parties are involved. Neither LEVACO Chemicals Group GmbH nor a representative may offer or grant business partners or their representatives any form of illegal price reductions or other impermissible payments, gifts or conveniences directly or indirectly or request such from them.

Dealings with customers and suppliers: The following special principles apply to our customers and suppliers:

  • The granting of gifts is permitted exclusively within the framework of the applicable laws and business conventions. They must not bring the recipient into an invidious situation in that he or she, for example, violates compliance guidelines of his or her own company. Here, this question could always be helpful: "How would the supervisor of the recipient or a competitor react if he/she/they gained knowledge of the payment?" Of course, promotional gifts of DS are not affected by this regulation.
  • Entertainment of customers or suppliers is to take place in accordance with the usual business conventions and only if it is not in conflict with the regulations detailed here. The place, the type of entertainment and the amount spent must be reasonable and moderate and must be documented in accordance with the LEVACO specifications for expense accounts.

5. Acceptance of gifts and invitations

Employees may not request gifts, invitations or other personal advantages of any type from third parties who are currently or potentially associated with LEVACO Chemicals Group GmbH.
Gifts: Employees may accept gifts if they have not requested them and the following requirements are complied with:

  • The unrequested gifts are granted within the framework of the usual rules of politeness and are part of the common business practices.
  • The value of the gift raises no expectations with respect to any obligation on the recipient’s part.
  • Entertainment: Employees may accept entertainment invitations under compliance with the following requirements:
  • The entertainment invitations take place irregularly and within the framework of the usual business processes.
  • The expenses are moderate in amount and the event takes place in an environment that is sensible and appropriate with a view to the LEVACO employees and the business cause.

6. Conflicts of interest

Avoid situations that could lead to a conflict between your personal interests and the interests of LEVACO Chemicals Group GmbH!

A particular conflict of interest exists if a LEVACO employee takes advantage of his or her position to acquire a personal advantage or if the private interests of the employee contradict those of LEVACO Chemicals Group GmbH and lead to conflicts of loyalty.

If a conflict of interests should emerge between the private interests and the interests of LEVACO Chemicals Group GmbH, the employee concerned must inform his or her supervisor immediately so that a suitable solution can be found.

7. Protection of company & business secrets, industrial property rights and data

LEVACO Chemicals Group GmbH’s own as well as external company and business secrets (especially including recipes, formulas, etc., i.e. all circumstances that are not publicly accessible) may not be passed on to third parties or made public. Likewise, LEVACO’s own or external industrial property rights (especially including patents and trademarks) are to be respected.

For the topic of data protection, the corresponding LEVACO Chemicals Group GmbH guideline and the work contract agreements are referred to.

8. Payments to advisers, consultants or other persons

When advisers, consultants, experts or other persons offer their services to LEVACO Chemicals Group GmbH, the following principles are generally to be followed:

  • Any agreement must be within the framework of the applicable laws.
  • In all agreements, the corresponding roles and areas of responsibility and especially the fee basis must be clearly established.
  • The amount of the fee must be in line with the usual fees for such activities.
  • Payments to persons outside the company must take place in the country in which the agreed services are rendered unless this is not possible for important reasons.
  • Agreements (orders, contracts, etc.) are to be signed by at least two persons with the right of representation for LEVACO Chemicals Group GmbH (4-eyes principle).
  • All agreements must be reviewed at regular intervals to ensure that they are still up-to-date and appropriate for the activities.

9. Competition law

LEVACO Chemicals Group GmbH is committed to fair competition; illegal deals and agreements of any type are not tolerated.

10. Foreign trade law

LEVACO Chemicals Group GmbH respects all national and international customs laws as well as foreign trade, anti-terror and embargo provisions.

11. Environmental law

LEVACO Chemicals Group GmbH is conscious of its responsibility to protect the environment as well as the health and safety of people and operates under these premises.

12. HAS – Halal Assurance System

LEVACO is committed to the production of Halal products in writing. The necessary measures and requirements have been defined and HALAL CONTROL (as an external certification body) guarantees implementation and maintenance.
HAS requirements in the production process:

  • The release process of new raw materials must ensure that all materials used in certified products have been tested and approved by HALAL CONTROL.
  • Make sure that all materials mentioned in the product formulation/product formulation have been approved by HALAL CONTROL.
  • The purchasing process must ensure that every purchased material used for certified products has been approved by HALAL CONTROL.
  • Products contain finished products and intermediate.
  • The name of the product must not be an allusion to an inappropriate Islamic practice or Haram product.
  • The sensory profile of the flavor must not imitate any Haram material.
  • Halal products must be labeled as such to distinguish them from non-Halal products.
  • The company must have written procedures describing critical activities.

Products that do not meet HAS criteria should not be sold to customers/consumers who request Halal products. Products that do not meet the criteria and have already been sold must be recalled. Records must be created and maintained for the handling of non-Halal compliant products and productions. LEVACO has a written procedure to ensure the traceability of certified products.

As part of the internal audit, all aspects/criteria of the HAS and their implementation are audited. Appropriate corrective action must be corrected within a deadline. It also ensures that the appropriate root cause analysis is performed to prevent a recurrence. After conducting the internal audit, the audit report will be submitted to HALAL CONTROL.

13. Kosher Certification

The Jewish dietary laws (Kashrut) are traditional religious laws, the Halacha, for the preparation and enjoyment of food and drink; they are based on the food offerings of the Torah. Under these rules, foods are classified as those that are allowed for consumption ("kosher") and foods that are not permitted for consumption ("non-kosher" or "treife").

The following aspects are fundamental for the Kashrut:

  • The distinction between allowed and not allowed animals.
  • The ban on blood consumption.
  • The division into "meaty", "milky" and "neutral" foods.
  • Special rules for the manufacturing process

In the production process, all ingredients of the products are analyzed. If the products do not contain kosher ingredients, comparable alternatives are used. The next step to Kosher certification is to visit our Kosher controller. This examines the plant and the required equipment. If all steps in the production process comply with the kosher regulations, LEVACO receives a certificate. In case the required equipment was previously used with non-kosher products, the equipment must be kosher sterilized. To ensure a consistently good kosher quality of the products, the company will visit regularly.

14. No discrimination

The LEVACO staff are the foundation of the company’s success. Appreciation is expressed in fair, respectful and trusting dealings with each other. Discrimination or harassment is not tolerated.

15. Orderly file management and financial reporting

LEVACO Chemicals Group GmbH documents all business processes adequately within the framework of an internal control system and ensures the complete and correct recording of accounting-related information using appropriate checks.

16. Assistance

Should you be unsure whether your behavior corresponds to the corporate integrity of LEVACO Chemicals Group GmbH, the following questions may offer orientation:

  • Can I tell my supervisor, my colleagues, my family or my friends about my actions with a good conscience?
  • Would it be acceptable for LEVACO Chemicals Group GmbH or me if my decision is made public?
  • Is my decision one that corresponds to LEVACO Chemicals Group GmbH?
  • Is my decision morally and legally irreprehensible?

If these questions can be answered with a “Yes”, you are on the safe side! If you are unsure, speak to your supervisor. 

17. Implementation

LEVACO Chemicals Group GmbH offers its staff use of the necessary sources of information, as well as advice, to avoid legal and regulatory infringements.

Each supervisor must organize his or her area in such a way that compliance with the rules of this code of conduct, the company-internal rules as well as the legal provisions is ensured.

All employees are obligated to communicate violations of the code of conduct to their supervisor without delay.

These guidelines apply to all LEVACO Chemicals Group GmbH employees and enter into force with immediate effect.

Bremen, Mai 20th, 2020
LEVACO Chemicals Group GmbH
Board of Management

Responsible for the content of this webpage:

LEVACO Chemicals Group GmbH
Geschäftsführung
Cuxhavener Straße 42/44
28217 Bremen

Tel.: +49(0)214 86927 180
Fax: +49(0)214 86927 400

Email: Info@levaco-group.com

LEVACO Chemicals Group GmbH
Ein Unternehmen
der Diersch & Schröder Gruppe
Geschäftsführung: Ingo Notz, Jens Becker
Sitz der Gesellschaft: Bremen
Registergericht Bremen HRB 29517

Scope of validity

The Website www.levaco-group.com is an Internet-based service of LEVACO Chemicals Group GmbH, Cuxhavener Straße 42/44, 28217 Bremen, Germany – referred to in the following as “LEVACO”. The following Terms of Service govern access to and use of the contents of this Website. They also apply for Web sites of companies connected with LEVACO accessed via links. By accessing this Website, the user accepts these Terms of Service. LEVACO is authorized to change the contents of these Terms of Service at any time, without prior notice. By continuing to use www.levaco.com, the user declares his or her agreement with the changes.

Use of contents

With the exception of specifically designated services made available to a closed user Chemicals Group (extranet), the contents posted on the Website are open to anybody and may be used for personal reasons only. LEVACO reserves the right to terminate, expand or limit the contents of www.levaco.com at any time. In the case of users registered for special services on extranet, the contractually agreed upon provisions for this service apply.

Warranty

1. Use of this Website is at the user’s own risk. Prices listed are as accurate as possible, but are not guaranteed. LEVACO accepts no responsibility for ensuring that this Web site is always available. In particular, LEVACO accepts no responsibility for the suitability of the contents for any particular purpose, for their accuracy and completeness, for their freedom from viruses or for their error-free transfer.

2. LEVACO accepts no responsibility for contents and services ordered or offered via a link by third parties not belonging to the Chemicals Group. In such cases, LEVACO merely provides access. To the extent that a user carries on legal business with third parties concerning, for example, the sale of goods or the provision of services, LEVACO is not a party to such business.
Neither rights nor duties for LEVACO derive from such business.

3. LEVACO S advises that it does not claim ownership of microsites, banners or other advertising spaces, and accepts no responsibility for these when their contents do not originate with LEVACO.

Exclusion of liability

LEVACO is responsible for damages, whatever their cause, only in the case of malicious intention or gross negligence of its employees or other vicarious agents. This also applies in the case of violations of obligations arising prior to or in connection with a contract. Responsibility for simple negligence is also rejected, to the extent that this does not involve significant contractual obligations. Claims for compensation are limited to typical foreseeable loss. In cases where services of third parties not belonging to the Chemicals Group are made use of, LEVACO is not responsible for their qualitative or quantitative availability. The information on this Web site was compiled with due care. The purpose of the information is to inform visitors, not immediate application in, for instance, commercial or technical practice. In this situation, you should always consult us about the particular case. We accept liability only for malicious intent and gross negligence. Since we cannot influence or control the contents of Web sites to which links are connected, we accept no responsibility for their contents.

Rights to contents

All rights (e.g. copyrights, intellectual property or brand rights) for the contents of this Web site remain with LEVACO or its licensers. It is strictly forbidden to use information or trademarks from this Web site, or to reproduce, alter, re-distribute, publish, or download them, unless this is explicitly authorized in the Terms of Service. Registration from the extranet does not confer on the user any rights or licenses to the contents, with the exception of the restricted right to use the services and contents according to the terms of the Terms of Service or contractual agreements.

Data protection information part 1

Information on data protection regarding our processing under Articles 13, 14 and 21 of the General Data Protection Regulation (GDPR)

We take data protection very seriously and inform you herein how we process your data and what claims and rights you are entitled to under data protection regulations.
Applicable from 20th May 2020.

  • 1. Office responsible for data processing and contact data

    Responsible office in the meaning of data-protection law:

    LEVACO Chemicals Group GmbH

    Geschäftsführung
    Cuxhavener Straße 42/44
    28217 Bremen
    Tel.: +49(0)214 86927 180
    Fax: +49(0)214 86927 400
    E-Mail: Info@levaco.com

    Contact details of our data-protection officer:

    HEC Harald Eul Consulting GmbH

    Data-protection officer LEVACO Chemicals Group GmbH
    Auf der Höhe 34
    50321 Brühl
    E-Mail: datenschutz-LEVACO@he-c.de

  • 2. Purposes and legal foundations upon which we process your data

    We process personal data in accordance with the stipulations of the General Data-Protection Regulation (GDPR), the German Federal Data-Protection Act (Bundesdatenschutzgesetz - BDSG) and other applicable data-protection provisions (details are provided in the following). The details of which data are processed and how they are used depends largely on the services requested or agreed in each case. Further details or additions for the purposes of data processing can be found in the respective contract documents, forms, a declaration of consent and/or other information provided to you (e. g. in the context of the use of our website or our terms and conditions). In addition, this data protection information may be updated from time to time, as you may find out from our website www.levaco.com

  • Purposes pursuant to fulfilment of an agreement or pre-contractual measures (Art. 6, section 1 b of the GDPR)

    The processing of personal data is carried out in order to carry out our contracts with you and the execution of your orders as well as to carry out measures and activities within the framework of pre-contractual relations, e. g. with interested parties. In particular, the processing thus serves to provide order fulfillment according to your orders and wishes and include the necessary services, measures and activities. This essentially includes contract-related communication with you, the verifiability of transactions, orders and other agreements as well as quality control by means of appropriate documentation, goodwill procedures, measures to control and optimize business processes as well as the fulfilment of general duties of care, control and supervision by affiliated companies (e. g. Parent company); statistical evaluations for corporate management, cost recording and controlling, reporting, internal and external communication, emergency management, accounting and tax assessment of operational services, risk management, assertion of legal claims and defense in the event of legal disputes; ensuring IT security ((inter alia system and plausibility tests) and general security, including building and plant security, securing and exercising domestic authority (e. g. by means of access controls); guaranteeing the integrity, authenticity and availability of data, preventing and investigating criminal offences; control by supervisory bodies or supervisory authorities (e. g. auditing).

  • 2.2 2.2 Purposes within the framework of a legitimate interest on our part or of third parties (Art. 6, section 1 f of the GDPR)

    Above and beyond the actual fulfilment of the (pre-) agreement, we process your data whenever this is necessary to protect legitimate interests of our own or of third parties, in particular for the following purposes:

    • advertising or market and opinion research, as far as you have not objected to the use of your data;
    • obtaining information and exchanging data with credit agencies where this goes beyond our economic risk;
    • the examination and optimization of processes for needs analysis;
    • the further development of services and products as well as existing systems and processes;
    • the disclosure of personal data within the framework of due diligence in the course of company sale negotiations;
    • for comparison with European and international anti-terrorist lists, insofar as this goes beyond the legal obligations;
    • the enrichment of our data, e. g. by using or researching publicly accessible data;
    • statistical evaluations or market analysis;
    • of benchmarking;
    • the assertion of legal claims and defense in legal disputes which are not directly attributable to the contractual relationship;
    • the restricted processing of data, if a deletion is not possible or only possible with disproportionately high effort due to the special type of storage;
    • the development of scoring systems or automated decision-making processes;
    • the prevention and investigation of criminal offences, if not exclusively for the fulfilment of legal requirements;
    • building and plant security (e. g. by means of access control and video surveillance), insofar as this goes beyond the general duties of care;
    • internal and external investigations, safety reviews;
    • any monitoring or recording of telephone conversations for quality control and training purposes;
    • Preservation and maintenance of certifications of a private-law or official government nature;
    • the seizure and exercise of domestic authority by means of appropriate measures as well as video surveillance for the protection of our customers and employees as well as for securing evidence in the event of criminal offences and their prevention.

  • 2.3 Purposes within the framework of your consent (Art. 6, section 1 a of the GDPR)

    Your personal data can also be processed for certain purposes (e.g. use of company communication systems for private purposes; photographs/videos of you for publication in the Intranet/Internet) including as a result of your consent. As a rule, you can revoke this consent at any time. This also applies to the revoking of declarations of consent that were issued to us before the GDPR went into effect, i.e. prior to 25 May 2018. You shall be separately informed about the consequences of revocation or refusal to provide con-sent in the respective text of the consent. Generally speaking, revocation of consent only applies to the future. Processing that takes place prior to consent being issued is not affected by such and remains lawful.

  • Purposes relating to adherence to statutory requirements (Art. 6, section 1 c of the GDPR) or in the public interest (Art. 6, section 1 e of the GDPR)

    Just like any actor which takes part in business life, we are also subject to a large number of legal obligations. These are primarily statutory requirements (e.g. commercial and tax laws), but also if applicable supervisory law or other requirements set out by government authorities .The purposes of processing may also include identity and age checks, prevention of fraud and money laundering (e.g. comparisons with European and international anti-terror lists), compliance with control and notification obligations under tax law as well as the archiving of data for the purposes of data protection and data security as well as for purposes of audits by tax advisors/auditors, fiscal and other government authorities. In addition, it may be necessary to disclose personal data within the framework of official government/court measures for the purposes of collecting evidence, law enforcement and criminal prosecution or the satisfaction of civil law claims.

  • 3. The categories of data that we process as long as we do not receive data directly from you, and its origin

    If necessary for the contractual relationship with you and the activities performed by you, we may process data which we lawfully receive from other offices or other third parties (e.g. quality assessment or complaints by customers/suppliers/consumers). In addition, we process personal data that we have lawfully collected, received or acquired from publicly accessible sources (such as, for example, commercial registers and association registers, civil registers, the press, Internet and other media) if such is necessary and we are allowed to process this data in accordance with statutory provisions.

    Relevant personal data categories may in particular be:

    • personal data (name, date of birth, place of birth, nationality, marital status, occupation/trade and comparable data)
    • contact data (address, e-mail address, telephone number and similar data)
    • Address data (population register data and comparable data)
    • payment confirmation/confirmation of cover for bank and credit cards
    • information about your financial situation (creditworthiness data including scoring, i. e. data for assessing the economic risk)
    • customer history
    • data about your use of the telemedia offered by us (e. g. time of access to our websites, apps or newsletter, clicked pages/links of us or entries and comparable data)
    • Video data

  • 4. Recipients or categories of recipients of your data

    At our company, your data is received by those internal offices or organizational units that need such to fulfil our contractual and statutory obligations or that require such data within the framework of processing and implementing our legitimate interests. Your data is disclosed/passed on to external offices and persons solely

    • in connection with the execution of the contract;
    • for purposes where we are obligated or entitled to give information, notification or forward data (e.g. employer's liability insurance association, health insurance schemes, fiscal authorities) in order to meet statutory requirements or where the forwarding of data is in the public interest (see number 2.4);
    • to the extent that external service-provider companies commissioned by us process data as contract processors or parties that assume certain functions (e.g. external data centers, support and maintenance of IT applications, archiving, document processing, call center services, compliance services, controlling, data screening for anti-money laundering purposes, data validation and data protection. plausibility check, data destruction, purchasing/procurement, customer administration, letter shops, marketing, media technology, research, risk controlling, billing, telephony, website management, auditing services, credit institutions, printing plants or companies for data disposal, courier services, logistics);
    • as a result of our legitimate interest or the legitimate interest of the third party within the framework of the purposes cited under number 2.2 (e.g. to government authorities, credit agencies, collection agencies, attorneys, courts of law, appraisers, companies belonging to company groups and bodies and control instances);
    • if you have given us consent to transmit data to third parties.

    We shall moreover refrain from transmitting your data to third parties if we have not informed you of such separately. . If we commission service providers within the framework of processing an order, your data will be subject there to the security standards stipulated by us in order to adequately protect your data. In all other cases, recipients may only use the data for purposes for which the data has been sent to them.

  • 5. Length of time your data is stored

    We process and store your data for the duration of our business relationship. This also includes the initiation of a contract (pre-contractual legal relationship) and the execution of a contract.

    Above and beyond this, we are subject to various retention and documentation obligations that emanate inter alia from the German Commercial Code (HGB) and the German Tax Code (AO). The periods and deadlines for retention and/or documentation stipulated therein are up to ten years beyond the end of the contractual relationship or the pre-contractual legal relationship.

    Furthermore, special statutory provisions may require longer retention such as for example the preservation of evidence in connection with statutory time-barring provisions (statute of limitations). Under §§ 195 ff. of the German Civil Code (BGB), the regular time-barred period is three years, but time-barred periods of up to 30 years may also be applicable.

    If the data is no longer required to meet contractual or statutory obligations and rights, it is regularly deleted unless its further processing - for a limited period - is necessary to fulfil the purposes listed under number 2.2 due to an overriding legitimate interest. Such an overriding legitimate interest is deemed to be the case, for example, if it is not possible to delete the data as a result of the special type of storage or such is only possible at an unreasonably great expense and processing for other purposes is excluded by appropriate technical and organizational measures.

  • 6. Processing of your data in a third country or through an international organization

    Data is transmitted to offices in countries outside the European Economic Area EU/EEA (so-called third states) whenever such is necessary to meet a contractual obligation towards you (e.g. if you are dispatched to another country), such is required by law (e.g. notification obligations under tax law), such is in the legitimate interest of us or a third party or you have issued us your consent to such. At the same time, your data may be processed in a third country including in connection with the involvement of service providers within the framework of the processing of the order. If no decision has been issued by the EU Commission regarding the presence of a reasonable level of data protection for the respective country, we warrant that your rights and freedoms will be reasonably protected and guarantied in accordance with EU data-protection requirements through contractual agreements to this effect. We will provide you with detailed information on request.
    You can request information on the suitable or reasonable guarantees and the possibility, how and where to receive a copy of these from the company data-protection officer or the human resources department in charge of you.

  • 7. Your data-protection rights
    If certain conditions are met, you can assert your data-protection rights against us

    • Thus, you have the right to receive information from us on the data stored on you in accordance with the rules of Art. 15 of the GDPR (if applicable with restrictions in accordance with § 34 of the German Federal Data-Protection Act (BDSG))
    • If you so request, we shall correct data stored on you in accordance with Art. 16 of the GDPR if such data is incorrect or flawed.
    • If you so desire, we shall delete your data in accordance with the principles of Art. 17 of the GDPR if such is not prevented by other statutory provisions (e.g. statutory retention obligations or the restrictions laid down in § 35 of the German Federal Data-Protection Act (BDSG)) or an overriding interest on our part (for example, to defend our rights and claims)
    • Taking into account the preconditions laid down in Art. 18 of the GDPR, you can demand that we restrict the processing of your data.
    • Furthermore, you can file an objection to the processing of your data in accordance with Art. 21 of the GDPR, as a result of which we have to stop processing your data. This right of objection only applies, however, if very special circumstances characterize your personal situation, whereby the rights of our company may run counter to your right of objection.
    • You also have the right to receive your data in accordance with the arrangements laid down in Art. 20 of the GDPR in a structured, commonplace and machine-readable format or transmit such data to a third party.
    • You furthermore have the right to revoke consent that has been issued to us to process personal data at any time effective into the future (see number 2.3).
    • You are in addition entitled to file a complaint with a data-protection supervisory authority (Art. 77 of the GDPR). We recommend, however, to first always send a complaint to our data-protection officer.

    Whenever possible, your applications for the exercise of your rights should be sent in writing to the address stated above or addressed directly to our data-protection officer.

  • 8. Scope of your obligations to provide us your data

    You only need to provide data that is necessary for the commencement and performance of the business relationship or for a pre-contractual relationship with us or the collection of which we are required by law. Without this data, we are generally not able to conclude the agreement or continue to perform such. This may also relate to data that is required later within the framework of the contractual relationship. If we request data from you above and beyond this, you shall be informed about the voluntary nature of the information separately.

  • 9. Presence of an automated decision made in individual cases (including profiling)

    We do not use any purely automated decision-making procedure as set out in Article 22 of the GDPR. If we do institute such a procedure in individual cases in the future, we shall inform you pursuant hereto separately if this is required by law.

    Under certain circumstances, we may process your data in part with the aim of evaluating certain personal aspects (profiling). In order to provide you with targeted information and advice on products, we may use evaluation tools. These enable a needs-oriented product design, communication and advertising including market and opinion research.


Information on your right of objection under Art. 21 of the GDPR
  • 1. You have the right to file an objection at any time against processing of your data which is performed on the basis of Art. 6, section 1 f of the GDPR (data-processing on the basis of a weighing out of interests) or Art. 6, section 1 e of the GDPR (data-processing in the public interest). The precondition for this, however, is that there are grounds for your objection emanating from your special personal situation. This also applies to profiling that is based on this purpose in the meaning of Art. 4, no. 4 of the GDPR.

    If you file an objection, we shall no longer process your personal data unless we can demonstrate compelling reasons warranting protection for the processing that outweigh your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

  • 2. We will also use your personal data in order to perform direct advertising. If you do not want to receive any advertising, you have the right to file an objection to such at any time. This also applies to the profiling to the extent that it is connected with such direct advertising. We shall respect this objection with effect into the future.

    We shall no longer process your data for the purpose of direct advertising if you object to processing for this purpose.

The objection can be filed without adhering to any form requirements and should if possible be sent to

LEVACO Chemicals Group GmbH
Cuxhavener Straße 42/44
28217 Bremen
Germany


Our privacy policy and the information on data protection about our data processing according to article 13, 14 and 21 GDPR may change from time to time. All changes will be published on this page. Older versions can be viewed in an archive.

Data protection information 20th May 2020

Data Protection Policy

LEVACO Chemicals Group GmbH is aware that protecting your personal data when you use our website is an important issue. We take the protection of your personal data very seriously. We, therefore, want you to know when we collect data, which data we collect and how we use these data. Therefore, we would like to make you aware of our data protection measures via this data protection policy.

Data collection and processing in connection with access via the internet

You can use our website without having to disclose your personal details.
When you access our website, information such as the name of your internet service provider, the website you are visiting us from, the websites you access from our own website and your IP address is stored on our servers for security purposes. These data enable us to identify individuals if needed. It is not, however, evaluated on a personal basis. It can be evaluated for statistical purposes, however, the individual user remains anonymous.
In so far as data are passed on to external service providers, we have ensured, by means of technical and organisational measures, that the applicable data protection regulations are observed.

Collection and processing of personal data

We only register personal data upon disclosure of such information, e.g. when registering with us, filling in forms or sending us e-mails in the context of ordering products or services, inquiries or requests for materials.
The database and its contents remain at our company and our provider, Your personal data shall not be made available in any form by us or by our authorised personnel to third parties, unless we have obtained your consent or are legally required to do so.

Intended purpose

The personal data we collect from you will only be used for the purpose of supplying you with the requested information, products or services, or for other purposes for which you have given your consent, except where otherwise provided by law.

Data storage

Depending on the form (order form, newsletter registration, newsletter deregistration, contact, call-back service, recommend page, etc.) different data are either captured as a mandatory process or are optional. As a basic principle, we only store your personal data for as long as necessary to provide the requested service or in as far as you have given your consent, unless other legal storage time periods exist (e.g. in connection with pending legal disputes).

Cookies

Cookies are small text files which are stored on the PC of the internet user. They support the control of the internet connection during your visit on our website. At the same time the cookies provide us with information, which enables us to optimise our web pages to meet the needs of the visitors. Some cookies, we use only for the duration of your visit on our site, however, some are stored by your browser for a longer period.

All cookies on our sites only contain technical information, no personal data.

Of course, it is also possible to use our website without cookies. However, most browsers automatically accept cookies. You may deactivate the storage of cookies by adjusting your browser's preferences. If you do not accept cookies, functionality of our website may be restricted.

Google Analytics

Google Analytics uses so-called "cookies", text files that are stored on your computer and facilitate analysis of your use of the website. The information generated by the cookies regarding your use of this website is generally transmitted to a Google server in the USA and stored there.

However, by activating the IP anonymisation on this website, your IP address is first abbreviated by Google in the member states of the European Union or in other member states of the EEA (European Economic Area) Agreement. Only in exceptional cases is your full IP address transmitted to a Google server in the USA and abbreviated there. Google will use this information on behalf of the operator of this website, to evaluate your use of this website, to create reports about the website activities, and to provide additional services connected with the website and Internet use to the website operator. The IP address transmitted from your browser by Google Analytics is not combined with the other Google data.

You can prevent the cookie storage by a corresponding setting in your browser software; however, we would like to point out that in this case you might not be able to use all functionalities of this website. In addition, you may prevent the transmission of the data created by the cookie related to your use of this website (including your IP address) to Google, and the processing of this data by Google, by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser-plugin or within the browsers on mobile devices, click on the following link to set an opt-out cookie, which prevents the data acquisition by Google Analytics within this site in the future (this opt-out cookie works only in this browser and only for this domain, if you delete your cookies in this browser, you have to click this link again): Deactivate Google Analytics

AdWords

We also use Google Conversion Tracking as AdWords client, which is an analytical service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. A cookie is set by Google AdWords on your computer ("conversion cookie"), if you accessed our website via a Google ad. These cookies expire after 30 days and are not used for personal identification. If you visit some of our pages and the cookie has not yet expired, we and Google can detect that someone has clicked on the ad and hence has been redirected to our site. Each AdWords client has a different cookie. Therefore, cookies cannot be tracked via the websites of AdWords clients. The information gathered using conversion cookies helps to generate conversion statistics for AdWords clients who have opted in to conversion tracking. AdWords clients can find out the total number of users who have clicked on their ad and were directed to a page provided with conversion tracking tag. The advertisers do not, however, obtain any information that can be used to identify users personally. If you do not want to be involved in the tracking process, you can also reject the setting of a cookie, e.g. by using the browser setting that disables the automatic setting of cookies in general. You can also disable cookies for conversion tracking by adjusting your browser settings so that the cookies from the domain "googleadservices.com" are blocked.

Security

LEVACO Chemicals Group GmbH makes use of appropriate technical and organisational security measures in order to safeguard your personal data against unintentional or intentional manipulation, loss, corruption or from being accessed by unauthorised persons. Our security measures are revised continuously according to the technological development.

Right to information and contact details

You are entitled to request information about your stored personal data and to ensure that incorrect data are corrected, blocked or deleted.
For information about your personal data and/or their correction or deletion or additional questions about the use of your personal data, please contact our data protection officer at:

HEC Harald Eul Consulting GmbH
Data-protection officer LEVACO Chemicals Group GmbH
Auf der Höhe 34
50321 Brühl
E-Mail: datenschutz-LEVACO@he-c.de

If you wish to contact us via e-mail, please note that the contents of non-encrypted e-mails can be viewed by third parties. We, therefore, strongly recommend encrypting confidential information or sending it by post.

Inclusion, validity and topicality of the data protection policy

This data protection policy will be modified in line with the further development of the website or the implementation of new technologies.

Our privacy policy and the information on data protection regarding our data processing according to articles (art.) 13,14 and 21 DSGVO may change from time to time. All changes will be published on this page. Older versions are available for you to view in an archive.

Updates: Privacy Policy

We want to communicate changes to our privacy policy as open as possible. Therefore you will find in this archive the previous versions of these terms.


Data Protection Policy

LEVACO Chemicals Group GmbH is aware that protecting your personal data when you use our website is an important issue. We take the protection of your personal data very seriously. We, therefore, want you to know when we collect data, which data we collect and how we use these data. Therefore, we would like to make you aware of our data protection measures via this data protection policy.

Data collection and processing in connection with access via the internet

You can use our website without having to disclose your personal details.
When you access our website, information such as the name of your internet service provider, the website you are visiting us from, the websites you access from our own website and your IP address is stored on our servers for security purposes. These data enable us to identify individuals if needed. It is not, however, evaluated on a personal basis. It can be evaluated for statistical purposes, however, the individual user remains anonymous.
In so far as data are passed on to external service providers, we have ensured, by means of technical and organisational measures, that the applicable data protection regulations are observed.

Collection and processing of personal data

We only register personal data upon disclosure of such information, e.g. when registering with us, filling in forms or sending us e-mails in the context of ordering products or services, inquiries or requests for materials.
The database and its contents remain at our company and our provider, Your personal data shall not be made available in any form by us or by our authorised personnel to third parties, unless we have obtained your consent or are legally required to do so.

Intended purpose

The personal data we collect from you will only be used for the purpose of supplying you with the requested information, products or services, or for other purposes for which you have given your consent, except where otherwise provided by law.

Data storage

Depending on the form (order form, newsletter registration, newsletter deregistration, contact, call-back service, recommend page, etc.) different data are either captured as a mandatory process or are optional. As a basic principle, we only store your personal data for as long as necessary to provide the requested service or in as far as you have given your consent, unless other legal storage time periods exist (e.g. in connection with pending legal disputes).

Cookies

Cookies are small text files which are stored on the PC of the internet user. They support the control of the internet connection during your visit on our website. At the same time the cookies provide us with information, which enables us to optimise our web pages to meet the needs of the visitors. Some cookies, we use only for the duration of your visit on our site, however, some are stored by your browser for a longer period.

All cookies on our sites only contain technical information, no personal data.

Of course, it is also possible to use our website without cookies. However, most browsers automatically accept cookies. You may deactivate the storage of cookies by adjusting your browser's preferences. If you do not accept cookies, functionality of our website may be restricted.

Google Analytics

Google Analytics uses so-called "cookies", text files that are stored on your computer and facilitate analysis of your use of the website. The information generated by the cookies regarding your use of this website is generally transmitted to a Google server in the USA and stored there.

However, by activating the IP anonymisation on this website, your IP address is first abbreviated by Google in the member states of the European Union or in other member states of the EEA (European Economic Area) Agreement. Only in exceptional cases is your full IP address transmitted to a Google server in the USA and abbreviated there. Google will use this information on behalf of the operator of this website, to evaluate your use of this website, to create reports about the website activities, and to provide additional services connected with the website and Internet use to the website operator. The IP address transmitted from your browser by Google Analytics is not combined with the other Google data.

You can prevent the cookie storage by a corresponding setting in your browser software; however, we would like to point out that in this case you might not be able to use all functionalities of this website. In addition, you may prevent the transmission of the data created by the cookie related to your use of this website (including your IP address) to Google, and the processing of this data by Google, by downloading and installing the browser plug-in available under the following link:http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser-plugin or within the browsers on mobile devices, click on the following link to set an opt-out cookie, which prevents the data acquisition by Google Analytics within this site in the future (this opt-out cookie works only in this browser and only for this domain, if you delete your cookies in this browser, you have to click this link again): Deactivate Google Analytics

AdWords

We also use Google Conversion Tracking as AdWords client, which is an analytical service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google“). A cookie is set by Google AdWords on your computer ("conversion cookie"), if you accessed our website via a Google ad. These cookies expire after 30 days and are not used for personal identification. If you visit some of our pages and the cookie has not yet expired, we and Google can detect that someone has clicked on the ad and hence has been redirected to our site. Each AdWords client has a different cookie. Therefore, cookies cannot be tracked via the websites of AdWords clients. The information gathered using conversion cookies helps to generate conversion statistics for AdWords clients who have opted in to conversion tracking. AdWords clients can find out the total number of users who have clicked on their ad and were directed to a page provided with conversion tracking tag. The advertisers do not, however, obtain any information that can be used to identify users personally. If you do not want to be involved in the tracking process, you can also reject the setting of a cookie, e.g. by using the browser setting that disables the automatic setting of cookies in general. You can also disable cookies for conversion tracking by adjusting your browser settings so that the cookies from the domain "googleadservices.com" are blocked.

Security

LEVACO Chemicals Group GmbH makes use of appropriate technical and organisational security measures in order to safeguard your personal data against unintentional or intentional manipulation, loss, corruption or from being accessed by unauthorised persons. Our security measures are revised continuously according to the technological development.

Right to information and contact details

You are entitled to request information about your stored personal data and to ensure that incorrect data are corrected, blocked or deleted.

For information about your personal data and/or their correction or deletion or additional questions about the use of your personal data, please contact our data protection officer at:

LEVACO Chemicals Group GmbH
Datenschutzbeauftragte Petra Eul-Löh
Cuxhavener Straße 42/44
28217 Bremen

If you wish to contact us via e-mail, please note that the contents of non-encrypted e-mails can be viewed by third parties. We, therefore, strongly recommend encrypting confidential information or sending it by post.

Inclusion, validity and topicality of the data protection policy

This data protection policy will be modified in line with the further development of the website or the implementation of new technologies. LEVACO Chemicals Group GmbH reserves the right to amend the data protection policy at any time with effect for the future. We recommend periodically re-reading the current data protection policy.